TIER 1
Founder-Led Companies
$5M–$20M Revenue
- The founder is the bottleneck.
- Critical context lives in their head.
- Projects stall when they're unavailable.
90-day rebuild
If your infrastructure can't support your growth, let's redesign it.
Innovation that flows
Schedule Diagnostic →Your data. Your control. Always.
Every engagement begins under mutual NDA, and infrastructure operates entirely within your security perimeter. Data never leaves your control. We don't aggregate learnings across clients, train models on your decision traces, or share what we learn: what we build for you stays with you.
THE CEILING
Systems failure looks different than execution failure.
Your team is working harder than ever. But the work doesn't compound.
OWNERSHIP FAILURE
Workflows span multiple people. Nobody owns complete outcomes. When something breaks, you can't identify who's accountable.
CONTEXT FAILURE
Decision reasoning isn't captured. You constantly relitigate settled questions. Senior people become bottlenecks because only they remember why.
VISIBILITY FAILURE
You can't see what's happening in real time. Problems surface in board meetings. You're steering by looking in the rearview mirror.
How we partner with you
Infrastructure Rebuild
We rebuild the core operational systems underneath your business—decision-making frameworks, workflow architecture, and institutional memory—so execution scales without founder dependency.
2
Org Mapping
Complete organizational structure and workflow analysis that reveals bottlenecks, handoff failures, and hidden dependencies blocking your scale.
3
Fractional COO
Get our entire company partnership with strategic buildouts and high-level operational strategy—without hiring a full-time executive.
THE APPROACH
We rebuild infrastructure. Not documentation. Not tools. Infrastructure.
Decision-trace infrastructure that captures every decision context, makes patterns visible, and reuses learned solutions automatically.
PHASE 1
ORG + WORKFLOW AUDIT
We observe how work actually moves through your company. Where do handoffs break? Where does context disappear? Where are the bottlenecks? We're looking for the gap between how things should work and how they really work.
Deliverable:
A map of your actual workflows with specific failure points identified.
Gate:
We present findings to leadership. If we missed something, we catch it before building.
PHASE 2
OWNERSHIP + SYSTEM MAP
Someone needs to own complete outcomes, not just pieces. We assign end-to-end accountability—one person responsible for the entire customer journey, product launch, or service delivery. Then we map your systems: what connects to what, where data lives, what breaks when something changes.
Deliverable:
Clear owners for each complete workflow and a technical map showing how your systems interact.
Gate:
Ownership accepted by leadership and the people receiving it. Authority and capacity confirmed.
PHASE 3
CORE WORKFLOWS REBUILT
We start with the workflows causing the most pain—the foundation that unlocks everything else. Each step gets clear inputs, outputs, and handoff rules. Context travels with the work automatically instead of living in someone's head. Your team keeps using their current tools. We layer infrastructure on top that makes those tools work together and captures why decisions were made.
Deliverable:
Your highest-impact workflows running on new infrastructure with automatic context capture.
Gate:
We test in production alongside your old process. New system proves it's better before we fully switch over.
PHASE 4
REPORTING + VISIBILITY LAYER
Instrumented workflows mean real-time visibility. Managers see where their team's work is stuck. Executives spot problems forming before they become crises. No more compiling reports manually or being surprised in meetings. What you see depends on your role. ICs see their tasks. Managers see team flows. Executives see early warnings.
Deliverable:
Live dashboards showing work status, bottlenecks, and risks as they happen.
Gate:
Leadership confirms they're seeing what matters. No more surprises.
PHASE 5
AUTOMATION + AI ENFORCEMENT
Now we eliminate repetitive coordination work. The system routes tasks based on workload and expertise. It flags stalled work. It surfaces how you handled similar situations before. It drafts responses using your team's actual playbooks, not generic AI. This isn't about replacing people—it's about removing the tedious overhead that prevents them from doing real work.
Deliverable:
Intelligent automation that reduces coordination overhead and surfaces organizational knowledge when needed.
Gate:
The people whose work is being automated confirm it helps more than it interrupts.
PHASE 6
CHOOSE YOUR PATH FORWARD
Infrastructure is operational. Now you decide what's next based on where your business is headed. Maintenance Mode: Infrastructure runs in the background. We monitor for drift, update patterns as you evolve, handle technical upkeep. You own daily operations. Fractional COO Mode: We stay actively involved. Bi-weekly leadership sessions, ongoing workflow optimization, continuous pattern refinement. Continued Build Mode: Your complexity is still growing. Infrastructure needs to expand rapidly. We continue active development at the original engagement pace.
Deliverable:
Operational infrastructure with a partnership model that fits your growth trajectory.
Gate:
You choose the engagement level that matches where your business is going.
Built for companies experiencing systems failure.
TIER 1
Founder-Led Companies
$1M–$20M Revenue
•The founder is the bottleneck.
•Critical context lives in their head.
•Projects stall when they're unavailable.
90-day+ rebuild
TIER 2
Scaling Organizations
$20M–$100M Revenue
•Handoffs between teams fail consistently.
•Customer escalations reveal coordination gaps.
•You're hiring but cycle times are getting longer.
90-120+ day rebuild
TIER 3
Enterprise Organizations
$100M+ Revenue
•Multi-stakeholder decisions take weeks.
•Different divisions operate on incompatible systems.
•Leadership can't get reliable answers.
120+ day rebuild
Not sure which tier? Schedule a diagnostic.
TIMING
Infrastructure doesn't get easier to fix later.
Broken infrastructure doesn’t stay neutral. left unchecked, it hardens into permanent liabilities that compound cost, complexity, and risk as talent, knowledge, and execution leak out. Most companies wait until revenue stalls or deals fall apart to act; the companies we work with intervene early, before they’re forced to.
- •Founder in every major decision
- •Context lives in people's heads
- •Problems surface in board meetings
- •Hiring creates more coordination meetings
- •Same questions relitigated repeatedly
- •Manual reporting consumes leadership time
Infrastructure either supports your growth or limits it.
🤍REVIEWS
Trusted byVisionaries
Hear from real users who achieved success with our automation
"Conflict checks took 45 minutes because context was scattered everywhere. Kortex Labs integrated our systems so decision history travels with each case. Now conflicts take 4 minutes, and our associates draft petitions 35% faster by reusing proven strategies. We're handling 22% more matters with the same team."
Daniel Ortiz
Managing Partner
FREQUENTLY ASKED
Questions & Answers
Everything you need to know about our operational infrastructure rebuild process.
How long does a complete rebuild take?
What if we're not ready for a full rebuild?
Do we need to replace our existing tools?
How do you measure ROI?
What makes this different from hiring consultants?
What happens after the initial rebuild?
How do you handle data security and confidentiality?
Do you work with government agencies?
THE DIFFERENCE
Kortex Labs vs Traditional Consultants
We don't just advise—we build the infrastructure that makes execution inevitable
Kortex Labs
We implement complete decision-trace infrastructure that captures why decisions were made, not just what happened
We rebuild end-to-end workflows with clear ownership and automatic context capture
We enforce execution with AI-powered automation that routes tasks, flags stalls, and surfaces your organizational playbook
We build real-time visibility dashboards that show problems before they metastasize
We stay for 90-120 days until infrastructure is proven and load-bearing, with measurable improvements in 14-30 days
We layer on top of your existing systems without disruption—no rip-and-replace
Traditional Consultants
They deliver reports with recommendations and leave before implementation
They map your current processes and suggest improvements
They recommend process changes and hope your team follows them
They provide lagging indicators that surface problems in board meetings
They deliver their final presentation and exit, leaving execution to you
They recommend expensive tool replacements that take months to implement
Your Infrastructure is Failing. We Redesign it.
Decision-trace infrastructure for companies where growth creates friction, not momentum.
Schedule DiagnosticIf your infrastructure can't support your growth, let's redesign it.
Innovation that flows
Schedule DiagnosticBuilt for companies experiencing systems failure.
TIER 2
Scaling Organizations
$20M–$100M Revenue
- •Handoffs between teams fail consistently.
- •Customer escalations reveal coordination gaps.
- •You're hiring but cycle times are getting longer.
90–120 day rebuild
TIER 3
Enterprise Organizations
$100M+ Revenue
- •Multi-stakeholder decisions take weeks.
- •Different divisions operate on incompatible systems.
- •Leadership can't get reliable answers.
120+ day rebuild
Not sure which tier? Schedule a diagnostic.
THE APPROACH
We rebuild infrastructure. Not documentation. Not tools. Infrastructure.
Decision-trace infrastructure that captures every decision context, makes patterns visible, and reuses learned solutions automatically.
PHASE 1
ORG + WORKFLOW AUDIT
We observe how work actually moves through your company. Where do handoffs break? Where does context disappear? Where are the bottlenecks? We're looking for the gap between how things should work and how they really work.
Deliverable:
A workflow map with specific failure points identified.
Gate:
Leadership reviews findings before we build anything.
PHASE 2
OWNERSHIP + SYSTEM MAP
Fragmented accountability is a systems problem. We assign end-to-end ownership .One person responsible for the complete outcome, not just their piece of it. Then we map what connects to what, where data lives, and what breaks when something changes.
Deliverable:
Clear owners for each complete workflow and a technical map showing how your systems interact.
Gate:
Ownership accepted by leadership and the people receiving it. Authority and capacity confirmed.
PHASE 3
CORE WORKFLOWS REBUILT
We start with the workflows causing the most pain. The foundation that unlocks everything else. Each step gets clear inputs, outputs, and handoff rules. Context travels with the work automatically instead of living in someone's head. Your team keeps using their current tools. We layer infrastructure on top that makes those tools work together and captures why decisions were made.
Deliverable:
Your highest impact workflows running on new infrastructure with automatic context capture.
Gate:
We test in production alongside your old process. New system proves it's better before we fully switch over.
PHASE 4
REPORTING + VISIBILITY LAYER
When workflows are instrumented, surprises stop. ICs see their tasks. Managers see where flow breaks. Executives see problems forming.Not after they've compounded. No manual report compilation. No ambushes in the Monday meeting.
Deliverable:
Live dashboards showing work status, bottlenecks, and risks as they happen.
Gate:
Leadership confirms they're seeing what matters. No more surprises.
PHASE 5
AUTOMATION + AI ENFORCEMENT
Now we eliminate repetitive coordination work. The system routes tasks based on workload and expertise. It flags stalled work. It surfaces how you handled similar situations before. It drafts responses using your team's playbooks, not generic AI. This isn't about Now we eliminate coordination overhead. The system routes based on workload and expertise, flags stalled work, and surfaces how your team handled similar situations before using your playbooks, not generic AI responses. This is about removing the tedious overhead that prevents them from doing real work.
Deliverable:
Intelligent automation that reduces coordination overhead and surfaces organizational knowledge when needed.
Gate:
The people whose work is being automated confirm it helps more than it interrupts.
PHASE 6
CHOOSE YOUR PATH FORWARD
Infrastructure is operational. Now you decide what fits where your business is headed. Maintenance Mode — Infrastructure runs in the background. We monitor for drift and handle technical upkeep. You own daily operations. Fractional COO Mode — We stay actively involved. Bi-weekly leadership sessions, ongoing optimization, continuous refinement. Continued Build Mode — Your complexity is still growing. We keep building at the original pace.
Deliverable:
Operational infrastructure with a partnership model that fits your growth trajectory.
Gate:
You choose the engagement level that matches where your business is going.
FREQUENTLY ASKED
Questions & Answers
Everything you need to know about our operational infrastructure rebuild process.
The complete Spine takes 90-120 days from kickoff to full operational state, with timeline varying based on organizational size and system complexity. First measurable improvements appear within 14-30 days.
Your data. Your control. Always.
Every engagement begins under mutual NDA.
Infrastructure operates within your security perimeter. Data never leaves your control. We don't aggregate learnings across clients. We don't train models on your decision traces.
What we learn working with you stays with you.
SOC 2 Compliant
Mutual NDA Standard
Role-Based Access Control
Audit Trail Architecture
Are you experiencing systems failure?
Schedule Diagnostic🤍Reviews
Trusted byVisionaries
“The AI does the heavy lifting so our team can focus on strategy. We're faster, more efficient, and more confident in decisions.”
Daniel Ortiz
Product Manager
How we partner with you
Infrastructure Rebuild
We rebuild the core operational systems underneath your business—decision-making frameworks, workflow architecture, and institutional memory—so execution scales without founder dependency.
2
Org Mapping
Complete organizational structure and workflow analysis that reveals bottlenecks, handoff failures, and hidden dependencies blocking your scale.
3
Fractional COO
Get our entire company partnership with strategic buildouts and high-level operational strategy—without hiring a full-time executive.
TIMING
Infrastructure doesn't get easier to fix later.
Broken infrastructure doesn't stay broken. It compounds. Until the cost of waiting exceeds the cost of fixing.
- •Founder in every major decision
- •Context lives in people's heads
- •Problems surface in board meetings
- •Hiring creates more coordination meetings
- •Same questions relitigated repeatedly
- •Manual reporting consumes leadership time
Infrastructure either supports your growth or limits it.
THE CEILING
Systems failure looks different than execution failure.
Your team is working harder than ever. But the work doesn't compound.
Every growth initiative creates three new coordination problems.
Every new hire adds another handoff where context evaporates.
Every tool just creates another tab to check.
This is systems failure. And hiring more people makes it worse.
OWNERSHIP FAILURE
Workflows span multiple people. Nobody owns complete outcomes. When something breaks, you can't identify who's accountable.
CONTEXT FAILURE
Decision reasoning isn't captured. You constantly relitigate settled questions. Senior people become bottlenecks because only they remember why.
VISIBILITY FAILURE
You can't see what's happening in real time. Problems surface in board meetings. You're steering by looking in the rearview mirror.
THE DIFFERENCE
Kortex Labs vs Traditional Consultants
We don't just advise—we build the infrastructure that makes execution inevitable
Kortex Labs
We implement complete decision-trace infrastructure that captures why decisions were made, not just what happened
We rebuild end-to-end workflows with clear ownership and automatic context capture
We enforce execution with AI-powered automation that routes tasks, flags stalls, and surfaces your organizational playbook
Traditional Consultants
They deliver reports with recommendations and leave before implementation
They map your current processes and suggest improvements
They recommend process changes and hope your team follows them
Your Infrastructure is Failing. We Redesign it.
Decision-trace infrastructure for companies where growth creates friction, not momentum.
If your infrastructure can't support your growth, let's redesign it.
Innovation that flows
Schedule Diagnostic →Your data. Your control. Always.
Every engagement begins under mutual NDA, and infrastructure operates entirely within your security perimeter. Data never leaves your control. We don't aggregate learnings across clients, train models on your decision traces, or share what we learn: what we build for you stays with you.
THE CEILING
Systems failure looks different than execution failure.
Your team is working harder than ever. But the work doesn't compound.
OWNERSHIP FAILURE
Workflows span multiple people. Nobody owns complete outcomes. When something breaks, you can't identify who's accountable.
CONTEXT FAILURE
Decision reasoning isn't captured. You constantly relitigate settled questions. Senior people become bottlenecks because only they remember why.
VISIBILITY FAILURE
You can't see what's happening in real time. Problems surface in board meetings. You're steering by looking in the rearview mirror.
How we partner with you
Infrastructure Rebuild
We rebuild the core operational systems underneath your business—decision-making frameworks, workflow architecture, and institutional memory—so execution scales without founder dependency.
2
Org Mapping
Complete organizational structure and workflow analysis that reveals bottlenecks, handoff failures, and hidden dependencies blocking your scale.
3
Fractional COO
Get our entire company partnership with strategic buildouts and high-level operational strategy—without hiring a full-time executive.
THE APPROACH
We rebuild infrastructure. Not documentation. Not tools. Infrastructure.
Decision-trace infrastructure that captures every decision context, makes patterns visible, and reuses learned solutions automatically.
PHASE 1
ORG + WORKFLOW AUDIT
We observe how work actually moves through your company. Where do handoffs break? Where does context disappear? Where are the bottlenecks? We're looking for the gap between how things should work and how they really work.
Deliverable:
A map of your actual workflows with specific failure points identified.
Gate:
We present findings to leadership. If we missed something, we catch it before building.
PHASE 2
OWNERSHIP + SYSTEM MAP
Someone needs to own complete outcomes, not just pieces. We assign end-to-end accountability—one person responsible for the entire customer journey, product launch, or service delivery. Then we map your systems: what connects to what, where data lives, what breaks when something changes.
Deliverable:
Clear owners for each complete workflow and a technical map showing how your systems interact.
Gate:
Ownership accepted by leadership and the people receiving it. Authority and capacity confirmed.
PHASE 3
CORE WORKFLOWS REBUILT
We start with the workflows causing the most pain—the foundation that unlocks everything else. Each step gets clear inputs, outputs, and handoff rules. Context travels with the work automatically instead of living in someone's head. Your team keeps using their current tools. We layer infrastructure on top that makes those tools work together and captures why decisions were made.
Deliverable:
Your highest-impact workflows running on new infrastructure with automatic context capture.
Gate:
We test in production alongside your old process. New system proves it's better before we fully switch over.
PHASE 4
REPORTING + VISIBILITY LAYER
Instrumented workflows mean real-time visibility. Managers see where their team's work is stuck. Executives spot problems forming before they become crises. No more compiling reports manually or being surprised in meetings. What you see depends on your role. ICs see their tasks. Managers see team flows. Executives see early warnings.
Deliverable:
Live dashboards showing work status, bottlenecks, and risks as they happen.
Gate:
Leadership confirms they're seeing what matters. No more surprises.
PHASE 5
AUTOMATION + AI ENFORCEMENT
Now we eliminate repetitive coordination work. The system routes tasks based on workload and expertise. It flags stalled work. It surfaces how you handled similar situations before. It drafts responses using your team's actual playbooks, not generic AI. This isn't about replacing people—it's about removing the tedious overhead that prevents them from doing real work.
Deliverable:
Intelligent automation that reduces coordination overhead and surfaces organizational knowledge when needed.
Gate:
The people whose work is being automated confirm it helps more than it interrupts.
PHASE 6
CHOOSE YOUR PATH FORWARD
Infrastructure is operational. Now you decide what's next based on where your business is headed. Maintenance Mode: Infrastructure runs in the background. We monitor for drift, update patterns as you evolve, handle technical upkeep. You own daily operations. Fractional COO Mode: We stay actively involved. Bi-weekly leadership sessions, ongoing workflow optimization, continuous pattern refinement. Continued Build Mode: Your complexity is still growing. Infrastructure needs to expand rapidly. We continue active development at the original engagement pace.
Deliverable:
Operational infrastructure with a partnership model that fits your growth trajectory.
Gate:
You choose the engagement level that matches where your business is going.
Built for companies experiencing systems failure.
TIER 1
Founder-Led Companies
$1M–$20M Revenue
•The founder is the bottleneck.
•Critical context lives in their head.
•Projects stall when they're unavailable.
90-day+ rebuild
TIER 2
Scaling Organizations
$20M–$100M Revenue
•Handoffs between teams fail consistently.
•Customer escalations reveal coordination gaps.
•You're hiring but cycle times are getting longer.
90-120+ day rebuild
TIER 3
Enterprise Organizations
$100M+ Revenue
•Multi-stakeholder decisions take weeks.
•Different divisions operate on incompatible systems.
•Leadership can't get reliable answers.
120+ day rebuild
Not sure which tier? Schedule a diagnostic.
TIMING
Infrastructure doesn't get easier to fix later.
Broken infrastructure doesn’t stay neutral. left unchecked, it hardens into permanent liabilities that compound cost, complexity, and risk as talent, knowledge, and execution leak out. Most companies wait until revenue stalls or deals fall apart to act; the companies we work with intervene early, before they’re forced to.
- •Founder in every major decision
- •Context lives in people's heads
- •Problems surface in board meetings
- •Hiring creates more coordination meetings
- •Same questions relitigated repeatedly
- •Manual reporting consumes leadership time
Infrastructure either supports your growth or limits it.
🤍REVIEWS
Trusted byVisionaries
Hear from real users who achieved success with our automation
"Conflict checks took 45 minutes because context was scattered everywhere. Kortex Labs integrated our systems so decision history travels with each case. Now conflicts take 4 minutes, and our associates draft petitions 35% faster by reusing proven strategies. We're handling 22% more matters with the same team."
Daniel Ortiz
Managing Partner
FREQUENTLY ASKED
Questions & Answers
Everything you need to know about our operational infrastructure rebuild process.
How long does a complete rebuild take?
What if we're not ready for a full rebuild?
Do we need to replace our existing tools?
How do you measure ROI?
What makes this different from hiring consultants?
What happens after the initial rebuild?
How do you handle data security and confidentiality?
Do you work with government agencies?
THE DIFFERENCE
Kortex Labs vs Traditional Consultants
We don't just advise—we build the infrastructure that makes execution inevitable
Kortex Labs
We implement complete decision-trace infrastructure that captures why decisions were made, not just what happened
We rebuild end-to-end workflows with clear ownership and automatic context capture
We enforce execution with AI-powered automation that routes tasks, flags stalls, and surfaces your organizational playbook
We build real-time visibility dashboards that show problems before they metastasize
We stay for 90-120 days until infrastructure is proven and load-bearing, with measurable improvements in 14-30 days
We layer on top of your existing systems without disruption—no rip-and-replace
Traditional Consultants
They deliver reports with recommendations and leave before implementation
They map your current processes and suggest improvements
They recommend process changes and hope your team follows them
They provide lagging indicators that surface problems in board meetings
They deliver their final presentation and exit, leaving execution to you
They recommend expensive tool replacements that take months to implement
Your Infrastructure is Failing. We Redesign it.
Decision-trace infrastructure for companies where growth creates friction, not momentum.
Schedule Diagnostic